Returns & Exchanges
We are happy to make any changes necessary for fit or preference. We will accept returns of unworn, unwashed or defective merchandise within 30 days of purchase for a full refund. Items must be in the condition you received them, in the original packaging, and with all the original tags attached. Women's swimwear must have all tags and hygienic liner intact. Returns after 30 days of purchase will be reviewed and may be subject to a reduced refund. Note our facility is near so please allow for transit time from your location.
We offer exchange orders shipped to the U.S. If you would like to exchange an item for a different size or color, please Email to call Guest Services at 917-821-1623 for assistance. We will process your exchange order and send you a pre-paid shipping label to return the original item. We will need to charge you the purchase price for the exchange order, but once we receive your return we will credit you the cost of the original item. Not applicable on orders shipped to international destinations.
Once received at our facility, processing of your return and credit may take up to 5 to 7 business days. We will send you a confirmation email once we have received your item(s) and the return has been processed. We cannot reimburse original shipping charges.
Zenfari Customer Service
455 S. 6th Ave
City of Industry, CA 91746